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The SROA Soundboard podcast brings together healthcare leaders, administrators, and industry experts to discuss leadership, operations, workforce trends, and the evolving landscape of radiation oncology. New episodes offer insights and ideas to help administrators lead their teams and organizations more effectively.
Follow the podcast for new episodes and insights from across the oncology community.
To learn more about SROA and connect with fellow administrators, visit sroa.org.
Episodes
Monday Aug 31, 2020
Monday Aug 31, 2020
Eric LoMonaco, Director of Diagnostic and Interventional Radiology at Community Hospital in the Monterey Peninsula. LoMonaco joins SROA Soundboard - a podcast for SROA to discuss how he improved patient experience at Community Hospital.
LoMononco presented at the 2019 Annual Meeting.
In this episode you'll hear about:
- How consumerism is changing
- What patient experience means
- Excellence 24/7
- Changes implemented to improve patient experience
- Staff response to changes
- How long to start to make changes
- Effects on other departments
- Tips to healthcare leaders
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